Legal & Privacy

Privacy Policy

Wurrent is committed to responsibly handling personal information of its clients, website visitors, and business contacts. This Policy explains what data we collect, why we collect it, and how we protect it — in full compliance with the Digital Personal Data Protection Act, 2023 (India).

Effective date:January 1, 2025
Last updated:April 2026
Governing law:Republic of India
Section 01
Information We Collect

Wurrent collects only the information strictly necessary to deliver exceptional advertising management and growth strategy services to our clients. We are a B2B company — the data we collect is always business-oriented and purposeful, never excessive.

Information you provide directly
  • Contact details — name, email address, phone number, and company name, provided voluntarily when booking a free Audit Call or submitting a contact form on wurrent.com.
  • Business information — brand details, industry vertical, monthly ad budget, target markets, and growth goals shared during onboarding or strategy sessions — used to craft better campaigns for you and, in anonymised or aggregated form, to inform Wurrent's industry research and publications.
  • Ad account credentials — platform account IDs and manager access for Google, Meta, Amazon, and other platforms, shared exclusively to manage and optimise your campaigns on your behalf.
  • Survey & feedback responses — opinions, ratings, and qualitative feedback you voluntarily provide via surveys, feedback forms, or research questionnaires conducted by Wurrent — used for service improvement and industry research (always anonymised before publication).
  • Communications — emails, messages, and information exchanged with the Wurrent team — retained to maintain continuity of your growth strategy and, where relevant, to derive anonymised industry insights.
Information collected automatically
  • Website analytics — pages visited, time on site, referral source, browser type, device type, and approximate location data, collected via Google Analytics to improve our website experience.
  • Cookie data — session and preference cookies placed on wurrent.com as detailed in Section 3. We use industry-leading tools like CookieYes to ensure compliant consent management.
  • Server-side conversion signals — accurate conversion data captured via server-side tracking (Blotout) to ensure our ad campaigns are optimised on complete, reliable data — in your interest.
Wurrent does not collect sensitive personal data such as Aadhaar numbers, PAN, financial account details, health records, caste, religion, or biometric information. We collect only what is needed to grow your brand.
Section 02
How We Use Your Data

Wurrent processes personal data for clear, legitimate purposes tied to delivering outstanding client results, operating our business responsibly, and advancing industry knowledge through research and published content. All research and publication use is conducted on anonymised or aggregated data — no individual or brand is ever identifiable in our published outputs.

PurposeLegal Basis (DPDP Act, 2023)
Service delivery — managing ad campaigns across 12+ platforms, building omnichannel funnels, preparing growth strategy decks, and delivering performance reporting via live dashboards.Contractual necessity
Client communication — responding to enquiries, sharing campaign updates, delivering weekly/monthly performance reports, and scheduling strategy calls with your dedicated Wurrent strategist.Legitimate use / consent
Onboarding & setup — configuring ad platform access, implementing server-side tracking, and deploying the VIBE platform on your accounts for automated ad operations.Contractual necessity
Industry research & surveys — conducting surveys and research with clients, prospects, and industry participants to understand advertising trends, platform performance benchmarks, and brand growth patterns. Responses are anonymised before analysis. Participation is always voluntary.Consent
Whitepapers & reports — producing Wurrent-branded research reports, whitepapers, and thought leadership content using aggregated and anonymised data drawn from campaign performance, industry surveys, and market analysis. No individual brand, person, or company is identified without explicit written consent.Legitimate use / consent
Data analysis & benchmarking — analysing aggregated, anonymised campaign data across Wurrent's client base to develop performance benchmarks, platform ROAS averages, sector trend reports, and growth models published on wurrent.com or shared with the broader marketing community.Legitimate use
Website improvement — analysing how visitors use wurrent.com to make our site more useful, faster, and informative for prospective clients.Legitimate use
Marketing & insights distribution — sending growth tips, ad strategy newsletters, research findings, and Wurrent product updates to those who have subscribed or opted in. You may unsubscribe at any time.Consent
Legal & compliance — maintaining records as required under Indian law, including the DPDP Act, 2023, the IT Act, 2000, and applicable GST regulations.Legal obligation
Key guarantee for research use: Wurrent will never publish, share, or distribute any data in a form that identifies a specific client, brand, campaign, or individual without their explicit prior written consent. All research outputs — whitepapers, reports, benchmarks, and analysis — use only anonymised, aggregated data from which no individual or organisation can be identified.

Wurrent does not use personal data for automated profiling or algorithmic decision-making that produces significant legal effects on individuals.

Section 02A
Research, Surveys, Whitepapers & Reports

As a data-driven growth agency operating across 12+ platforms and hundreds of campaigns, Wurrent is uniquely positioned to generate valuable industry research. We use aggregated, anonymised data to produce surveys, whitepapers, benchmarking reports, and analysis that benefits the broader marketing and brand community — and positions Wurrent as a credible thought leader in performance advertising.

How Wurrent may use data for research & publications
  • Industry surveys — Wurrent may invite clients, prospects, and marketing professionals to participate in voluntary surveys on topics such as advertising ROI, platform performance, brand budgeting trends, and growth challenges. Survey responses are anonymised prior to analysis and publication.
  • Benchmarking reports — aggregated, anonymised campaign performance data (e.g., average ROAS by industry, CPC trends by platform, funnel conversion rates by sector) may be compiled and published as benchmarking reports for the advertising industry. No individual brand or campaign is identifiable in these reports.
  • Whitepapers & thought leadership — Wurrent may publish whitepapers, e-guides, and in-depth research papers drawing on anonymised client data, survey findings, and Wurrent's own platform expertise. These publications are distributed via wurrent.com, email newsletters, and industry channels.
  • Data analysis & market insights — Wurrent analyses patterns in aggregated campaign data to identify trends in ad platform algorithms, creative performance, audience behaviour, and omnichannel attribution — insights that inform both our service delivery and our published content.
  • Case studies — Wurrent may document client success stories as case studies for use on wurrent.com, in sales materials, or in published reports. Case studies that identify a specific brand or company will only be published with the explicit prior written consent of that client.
  • Academic or industry collaboration — Wurrent may collaborate with academic institutions, industry bodies, or media partners to publish research using anonymised, aggregated data. Any such collaboration will be governed by a data sharing agreement requiring the same anonymisation standards.
Absolute guarantee: Wurrent will never publish, present, or distribute research, reports, or analysis in any form that identifies a specific client, individual, brand, campaign, budget, or proprietary business data without explicit prior written consent from that party. All published research uses only anonymised, aggregated data. You cannot be identified from anything Wurrent publishes.
Your choices regarding research use
  • Survey participation is always voluntary — you will never be required to participate in a survey as a condition of receiving Wurrent's services. You may decline any research invitation without consequence.
  • Opt out of anonymised data inclusion — if you prefer that your anonymised campaign data not be included in Wurrent's benchmarking or analysis outputs, you may notify us at hello@wurrent.com at any time. We will honour this request for all future publications.
  • Case study consent is separate — if Wurrent wishes to feature your brand in a named case study, we will seek your explicit written consent separately from this Policy. You may grant, withhold, or withdraw this consent at any time, and withdrawal will not affect your service engagement.
  • Access published research — all research and whitepapers published by Wurrent are available at wurrent.com/insights. We are transparent about the methodologies and data sources used.
Section 03
Cookies & Tracking Technologies

Wurrent uses cookies and similar technologies on wurrent.com responsibly — to make our website work better for you, understand how it is used, and support our advertising activities. We use CookieYes, a leading consent management platform, to ensure all non-essential cookie use is subject to your explicit consent.

Types of cookies we use
  • Essential cookies — strictly necessary for the website to function. No consent required; these cannot be disabled without breaking core functionality.
  • Analytics cookies — used to understand aggregate visitor behaviour on wurrent.com (e.g., Google Analytics). Data is anonymised and used only to improve our content and user experience.
  • Marketing cookies — used to deliver relevant remarketing ads to website visitors on platforms like Google and Meta, helping us reach serious prospects efficiently.
  • Preference cookies — remember your choices on return visits to provide a consistent, seamless experience.

We use Blotout for server-side tracking — a privacy-first, consent-respecting approach to conversion measurement that ensures our clients' ad campaigns are optimised on accurate data, even in a cookie-restricted environment. This operates fully in compliance with the DPDP Act, 2023.

You may manage or withdraw cookie consent at any time via the consent banner on wurrent.com or through your browser settings. Withdrawing non-essential cookies will not affect your access to the website.

Section 04
Data Sharing & Disclosure

Wurrent does not sell, rent, or trade your personal data to any third party. We share data only in narrowly defined, necessary circumstances — always with appropriate safeguards in place.

Circumstances in which data may be shared
  • Ad platform access — Wurrent accesses and manages data within your advertising accounts (Google, Meta, Amazon, TikTok, LinkedIn, etc.) exclusively to perform the services you have engaged us for. This is data you own and control.
  • Vetted technology partners — trusted tools such as CookieYes, Blotout, and Google Analytics may process limited technical data to support our operations. All are bound by strict data processing agreements.
  • Professional and legal advisors — chartered accountants, legal counsel, or auditors, strictly on a need-to-know basis and under confidentiality obligations.
  • Indian regulatory authorities — where required by an order of a competent court or statutory authority under Indian law, including the DPDP Act, 2023, or the IT Act, 2000.
  • Business continuity — in the event of a merger, acquisition, or restructuring, data may transfer to a successor entity. Affected clients will be informed prior to any such transfer.

Every third-party processor engaged by Wurrent is contractually required to process data only for specified purposes and to maintain security standards consistent with our own. Wurrent retains accountability for how your data is handled.

Section 05
Ad Platform Data & Client Accounts

When you engage Wurrent as your growth partner, you grant our team managed access to your advertising accounts. This section explains exactly how we treat that access.

All data within your ad accounts — including campaigns, audiences, conversion data, creative assets, and spend history — belongs entirely to you, the client. Wurrent accesses this data strictly to perform agreed services. We do not repurpose, benchmark, or share this data with any other client or third party.
Platforms we manage on your behalf
  • Google Ads & Google Analytics 4
  • Meta Business Manager (Facebook & Instagram Ads)
  • Amazon Advertising Console
  • TikTok Ads Manager
  • LinkedIn Campaign Manager
  • Microsoft Advertising (Bing Ads)
  • Pinterest Ads, Snapchat Ads, Reddit Ads, X (Twitter) Ads, Spotify Ads

Each platform operates under its own privacy and data processing terms, which Wurrent complies with in its role as an authorised agency manager. Upon termination of our engagement, Wurrent will promptly remove its access from all client accounts and return or delete any client-specific materials held by our team.

Section 06
Data Retention

Wurrent retains personal data for the minimum period necessary to fulfil its purpose, and in accordance with retention obligations under Indian law including the DPDP Act, 2023, the IT Act, 2000, and applicable GST/tax regulations.

Data TypeRetention Period
Client contact and business account informationDuration of engagement + 3 years
Campaign performance data and strategy reportsDuration of engagement + 2 years
Website analytics data26 months (Google Analytics standard)
Email and communication records3 years from last interaction
Financial records, invoices, and GST documents8 years (as required under Indian tax law)
Prospect / enquiry data (no engagement commenced)12 months

Upon expiry of the applicable retention period, data is securely and permanently deleted or irreversibly anonymised. You may also request earlier deletion of your personal data — see Section 7 for your rights under the DPDP Act, 2023.

Section 07
Your Rights

As a Data Principal under the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, you have the following rights with respect to your personal data processed by Wurrent. We take these rights seriously and have procedures in place to honour them promptly.

Your rights under the DPDP Act, 2023
  • Right to access information — request a summary of the personal data Wurrent holds about you and the purposes for which it is being processed.
  • Right to correction and erasure — request correction of inaccurate or incomplete personal data, or request erasure of data that is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
  • Right to grievance redressal — raise a grievance about how your personal data has been handled. Wurrent will acknowledge and address your grievance within the timelines prescribed under applicable law.
  • Right to nominate — under the DPDP Act, you may nominate another individual to exercise your rights in the event of your death or incapacity.
  • Right to withdraw consent — where data processing is based on your consent, you may withdraw that consent at any time. Withdrawal is prospective — it does not affect processing already carried out lawfully before withdrawal.
To exercise any of the above rights, email us at hello@wurrent.com with the subject line "Data Rights Request". Wurrent will respond within 30 days of receiving a valid, verifiable request. We may need to verify your identity to protect against unauthorised access to your data.

If you are not satisfied with Wurrent's response, you may approach the Data Protection Board of India once it is constituted under the DPDP Act, 2023, or seek remedies under applicable Indian law.

Section 08
Data Security

Wurrent treats data security as a core operational responsibility — not an afterthought. We have implemented layered technical and organisational safeguards to protect personal and client business data against unauthorised access, loss, alteration, or disclosure, in compliance with the DPDP Act, 2023 and the IT Act, 2000 (including the IT Rules, 2011).

Our security measures
  • SSL/TLS encryption — all data transmitted via wurrent.com is encrypted in transit using industry-standard protocols.
  • Strict access controls — role-based access means only the specific Wurrent team members assigned to your account can access your campaign data. Access is reviewed and revoked upon team changes.
  • Two-factor authentication (2FA) — enforced on all ad platform accounts we manage, preventing unauthorised access even if credentials are compromised.
  • Third-party access audits — we regularly review which tools and team members have access to data and revoke any access that is no longer required.
  • Data minimisation — Wurrent collects, processes, and retains only the minimum data needed. Less data held means less risk.
  • Confidentiality obligations — all Wurrent team members with access to client data are bound by confidentiality obligations as part of their employment or contract terms.

In the event of a personal data breach that poses a risk to the rights of affected individuals, Wurrent will notify the affected parties and, where applicable, report the incident to the Data Protection Board of India within the timeframes prescribed under the DPDP Act, 2023.

Section 09
Children's Privacy

Wurrent's services are designed exclusively for businesses, marketing professionals, and brand decision-makers. Our website and services are not directed at, and are not intended for, children or minors.

Under the Digital Personal Data Protection Act, 2023, "child" means any individual below 18 years of age. Wurrent does not knowingly collect, process, or store personal data of any individual below 18 years of age. Processing of a child's data, if inadvertently collected, will not occur without verifiable parental consent — and in any case, such data will be promptly deleted upon discovery.

By accessing wurrent.com or engaging Wurrent's services, you confirm that you are at least 18 years of age and have full legal capacity to enter into a business engagement on behalf of yourself or your organisation. Wurrent is a B2B growth partner — not a consumer-facing product.

If you believe Wurrent has inadvertently collected data relating to a minor, please notify us immediately at hello@wurrent.com. We will delete it without delay.

Section 10
Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact Wurrent's designated Privacy Point of Contact:

Wurrent — Privacy & Data Protection

📧 hello@wurrent.com

Subject line: Data Rights Request or Privacy Enquiry

🏢 India Office (Primary): 78, Salarpuria Magnificia, Old Madras Road, Bengaluru, Karnataka 560016, India

🏢 USA Office: Park Blvd, Palo Alto, CA 94306, United States

We aim to acknowledge all privacy enquiries within 72 hours and resolve them within 30 calendar days. For urgent matters, mark your email: PRIVACY — URGENT.

This Privacy Policy was last updated in April 2026. Wurrent may update this Policy from time to time to reflect changes in law or our practices. We will notify active clients of material changes by email at least 7 days before they take effect. The most current version will always be accessible at wurrent.com/privacy-policy.

Section 11
Governing Law & Jurisdiction

This Privacy Policy and all matters relating to the collection, processing, storage, and protection of personal data by Wurrent are governed exclusively by the laws of the Republic of India.

Applicable Indian laws
  • Digital Personal Data Protection Act, 2023 (DPDP Act) — the primary legislation governing the processing of digital personal data in India. Wurrent acts as a "Data Fiduciary" as defined under this Act.
  • Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 — governing data security practices and the handling of sensitive personal data.
  • Indian Contract Act, 1872 — governing the contractual basis of our engagements with clients.
  • Consumer Protection Act, 2019 — applicable where Wurrent's services are accessed by qualifying consumers.
Any dispute, claim, or controversy arising out of or in connection with this Privacy Policy — including any question regarding its existence, validity, breach, or termination — shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.

If you are accessing wurrent.com from outside India, please note that your personal data may be processed and stored in India, where our primary operations are based. By using our website or engaging our services, you consent to such processing in accordance with this Policy and Indian data protection law.

Wurrent does not make representations that this website or its services comply with the laws of any jurisdiction outside India. Users accessing this website from other jurisdictions do so at their own initiative and are responsible for compliance with their local laws.